Text App Pricing

AI‑powered support for every stage

  • Essential

    For small teams getting started with automation and AI-powered support.

    $0.99 per AI agent resolution
    $19 per user / mo
    Start free trial
    • Users
      1+

    Essential plan includes:

    • MCP server
    • AI Copilot
    • AI Copilot
  • Enterprise

    For companies prioritizing compliance, customization, and frontier AI capabilities.

    $0.99 per AI agent resolution
    $135 per user / mo
    Start free trial
    • Users
      10+

    Enterprise plan starts at $3999

    Everything in Growth, plus:

    • Service level agreements (SLAs)
    • Dedicated Account Manager
    • Dedicated onboarding
    • 50 campaigns

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Text App pricing plans

Compare plans
Pricing
Price / month (billed annually)
$19 / user
$1,499
$3,999
Additional user / month (billed annually)
$19 / user
$85 / user
$135 / user
Price / month (billed monthly)
$25 / user
$1,599
Additional user / month (billed monthly)
$25 / user
$99 / user
AI Agent
AI agent
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Included resolutions

• 10 resolutions/mo • 120 resolutions/yr

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• 500 resolutions/mo • 6000 resolutions/yr

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• 2000 resolutions/mo • 24000 resolutions/yr

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Extra resolutions

$0.99 per resolution

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$0.99 per resolution

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$0.99 per resolution

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Tone of voice
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UX personalization
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Multilingual
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Human takeover
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AI Copilot
AI Copilot
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Multilingual
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Conversation history
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AI productivity tools
Reply suggestions

5 reply suggestions used per user / mo

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50 reply suggestions used per user / mo

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AI text editing

5 per user / mo

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100 per user / mo

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Workflows
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Included workflow rules

3

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10

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30

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Included workflow executions

300

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1000

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10000

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Similar ticket suggestions
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Ticket language detection
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AI avatars
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Chat tag suggestions
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Chats
Message sneak peek coming soon
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Smart chat routing
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Manual chat routing
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Chat transfer
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E-mail transcripts
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Download transcript
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File sharing
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Private chat canned responses
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Shared chat canned responses
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Team member chat takeover
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Chat supervision
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Internal notes
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Chat tags

5 default

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Teams coming soon

1

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10

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50

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Duncan AndrewsDuncan Andrews

“Text has given me agency, freedom, and the ability to focus on the next phase of our efficiency drive.”

Duncan Andrews
CRM & Digital Manager, Wembley Stadium
Support Team

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